Shipping & Returns FAQ

SHIPPING:

Where: We can ship to virtually any address in the world!

Cost: Shipping cost is determined by the size and weight of your order, the delivery address and the method of shipping chosen during checkout.

Time: When you place an order, we will estimate shipping and delivery dates based on the shipping option you choose and the delivery address.

USPS
- First Class (Domestic & Int): The cheapest shipping method available.
     - Domestic shipping time is 2-5 days.
     - Canada shipping time is 3-7 days.
     - Europe shipping time is 2-4 weeks.
     - Other shipping time is 2-6 weeks.
- Priority (Domestic & International): Faster service.
     - Domestic shipping time is 1-3 days.
     - Canada shipping time is 2-4 days.
     - Europe shipping time is 4-8 days.
     - Other shipping time is 5-10 days.
- Priority Express (Domestic & Int'l): Fastest service
     - Domestic shipping time is 1-2 days.
     - Canada shipping time is 2-3 days.
     - Europe shipping time is 2-4 days.
     - Other shipping time is 3-6 days.

UPS (Domestic Only)
- Ground (Please see shipping map below.)
- 3 Day Select (1-3 business days)
- 2nd Day Air (1-2 business days)
- Next Day Air (1 business day)

RETURNS

Please note: We cannot accept food items.

We want to make all returns as easy as possible. Items may be returned within 30 days of delivery, provided they are unused and in their original packaging.  Please send us a message through our Contact Form or call 800-983-3867 to receive a Return Authorization Number (RAN) and the return address.  Once returns are received we will issue a refund within 2-5 business days.

If you wish to exchange any items, we suggest placing a new order and returning the other items for a refund.

As always, we are here to help.  If you have any questions, please contact us anytime.